Thank you for shopping at clonechic.com. We want to ensure that your experience with us is pleasant and satisfactory. Please read our Return & Refund Policy carefully before making a purchase.
Order Cancellation:
Once an order is placed on Clonechic, it cannot be cancelled or modified. We process orders promptly to ensure timely delivery to our customers. Therefore, please review your order carefully before confirming the purchase.
Replacement Policy:
We understand that manufacturing defects can sometimes occur despite our rigorous quality control measures. If you receive a product with a manufacturing defect, we offer a replacement within a specified time frame. To be eligible for a replacement, please follow the guidelines below:
- Contact our customer support team within 7 days of receiving the product.
- Provide detailed information about the manufacturing defect, along with photographs or videos if possible.
- Our customer support team will evaluate the issue and determine if the product is eligible for a replacement.
Please note that the following situations are not eligible for a replacement:
- Damage caused by improper use or mishandling of the product.
- Damage caused by natural wear and tear over time.
- Products without valid proof of purchase from Clonechic.
Refund Policy:
Refunds are only applicable for orders that cannot be fulfilled due to reasons on our end, such as unavailability of the product or technical issues. In such cases, we will process the refund to the original payment method used for the purchase. Please allow a reasonable processing time for the refund to reflect in your account.
Return Process:
As mentioned earlier, we do not accept returns for any reason other than manufacturing defects. If you encounter a manufacturing defect within the specified time frame, please contact our customer support team for assistance with the replacement process.
Customer Support:
For any questions, concerns, or assistance related to your order, replacements, or refunds, please don’t hesitate to contact our customer support team. They are available to assist you during our business hours and will do their best to resolve any issues promptly.
Please remember that this Return & Refund Policy is subject to change without prior notice. We advise you to review this policy periodically to stay updated on any modifications.
By making a purchase on Clonechic, you agree to abide by the terms and conditions outlined in this Return & Refund Policy.
Last updated: 27th November 2025
If you have any queries or require further assistance, please feel free to contact our customer support team. Call at +91 7788006645
or email at info@clonechic.com.
Thank you for shopping with clonechic.com! We appreciate your trust in us.